Merchant Protection

Printify app for Etsy stores


If the received product is printed incorrectly, damaged or in a bad quality, please contact Printify Merchant Support and attach photos of the errors. Our team will inspect the errors and have a replacement sent out as soon as possible. That's our Merchant Protection policy for making sure that reprints are issued, if your customer receives a damaged product.

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In case there are issues with the reprint, after receiving all the required information, full order refund is placed to your Printify account within 1 business day after notifying Printify Merchant Support. Please see our Terms of Service for the errors we take full responsibility for. That's our Merchant Protection policy for making sure that refunds are issued correctly.

Printify Mockup Generator

Printify provides you with Print on Demand Drop Shipping fulfillment.

It’s a great e-commerce solution for the enterprise. Create custom products with your design and sell on your Shopify or WooCommerce store. 

We have hundreds of products – shirts, hoodies, tank tops, kids apparel, phone cases, mugs, laptop sleeves, pillows, blankets, towels, shower curtains, wall art and more. 

Get instant access to our world-class Print Provider Network – top level delivery. We automatically provide you with high definition product images – for free. We manage automated order fulfillment directly to your customers – with your branding.

Have questions about Print on Demand drop shipping?​

Visit our Help Center

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